Resident Resources

Resources for local residents and visitors in the Columbia-Savin Hill neighborhood:


  • Police, Fire, EMS: 911 (from landline)
  • Police, Fire, EMS: (617) 343-4911 (from mobile phone)

Boston Mayor’s Office:

Boston 311: connects you with representatives at the Constituent Services Center for non-emergency problems. You can use the website, download the app, send a tweet, or call (landlines, 311; mobile phones, 617-635-4500) to report problems — 24 hours a day, 7 days a week, and 365 days a year — including, but not limited to:

  • Get a street cleaned
  • Get a street pothole fixed
  • Pay a parking ticket
  • Report a missed curbside pickup
  • Report a street lamp out
  • Report animal bites or dead animals
  • Report barking, noisy, or lost dogs
  • Report broken street signs
  • Report broken traffic signals
  • Report problems with electricity, oil or natural gas services
  • Request a new tree or maintenance for an existing tree
  • Request graffiti removal

Animals and Pets:

City of Boston Departments (complete list):

Community Organizations:

Elder Services:

Elected Representatives:

Elections & Voting:

Hospitals and Health Care:

Newspapers and Media:



Transportation, Auto and Parking:

Trash and Yard Waste Collection Schedules:


Worship and Churches:

Youth Services:

Neighborhood Associations: